TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021
Average Score (742 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:JettaYEAR:2021
Three weeks to get an appointment is just ridiculous. If you are shot on mechanics like I kept hearing a service advisor mention to other customers. Maybe your dealership should do more to make an attractive compensation package to attract and retain mechanics. No dealership service department should ever be short of mechanics..
TYPE:ServiceMODEL:TiguanYEAR:2024
Great service and completed in a timely fashion.
TYPE:SalesMODEL:TiguanYEAR:2025
TYPE:ServiceMODEL:TiguanYEAR:2024
James is doing an outstanding job. He is professional, attentive, and always goes above and beyond. You can see that he and his crew genuinely care about customer satisfaction, and it makes a big difference.
TYPE:ServiceMODEL:AtlasYEAR:2022
TYPE:ServiceMODEL:Golf GTIYEAR:2019
suad and team really do a great job at keeping my VW in great shape. Their proactive about maintenance which is a good thing I think in the long run it yields better performance from your car less problems. Everyone there is very nice the wait times are very reasonable and even though there are VW shops closer to my home I still go up there cause I think they take care of my VW for the best.
TYPE:ServiceMODEL:TiguanYEAR:2019
First of all, I just want to set the record straight… I live in Maryland and often visit/check-in on my Parents in Flowery Branch GA. and have factored in my vehicle services/ maintenance as a Great part of these road trips on my 2008 Passat VR6 wagon, 2014 R line cc and 2019 Tiguan SEL Premium vehicles… It’s Not by Accident that i do this, but simply because this particular Dealership has provided me with (The Best Service To Date) Excellent service with formerly Andy (Service) Now Suad (Service) and Gary (Mechanic) being my Ultimate point of contacts concerning my needs…!
TYPE:ServiceMODEL:TaosYEAR:2022
Service was what I expected and handled well.
TYPE:ServiceMODEL:PassatYEAR:2018
The team is efficient! Very Friendly and communicated everything with me great!
