Average Score (742 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

742 Ratings

4.8 Average

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  • Shantel B.07-29-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

  • Gary W.07-28-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    Fast and knowledgeable staff

  • Ashley P.07-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Great customer service. They take great care of my car

  • Orin K.07-28-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2019

    Everything is as spot on. James in the service dept. mad the process super easy and quick.

  • Suaquala W.07-28-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    My suaqa was great

  • Dennis W.07-27-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Sami my salesman was professional he listened to what I was looking for and put me in the perfect vehicle for my needs. Everything was fast and smooth from test drive to finance. I would recommend this dealership to friends and family great job keep it up

  • Jon R.07-27-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    My car has been in your shop for over 8 days and hasn’t even been looked at. Not a great customer experience.

  • Lamoyne S.07-27-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    VW Mall of Georgia service dept. Was able to meet my needs by providing me with service on the day and time I needed it.

  • Timothy W.07-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    The customer service was nice. I was there for an oil change and a tire rotation. I was there 2.5 hours. That is too long when I had an Appointment for 10:30am.

  • Juan L.07-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    I always use Autonation Volkswagen Mall of GA for my service and I love it. Mr. James Cambie is a great service advisor.