Average Score (742 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

742 Ratings

4.8 Average

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  • Boris Z.07-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Great costumers service. Suad did an awesome job as always.

  • Justin M.07-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Dennie S.07-25-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    My only complaint would be that the last time I brought my car in, there was an issue with. It having the parts and I was supposed to receive a phone call when the parts came in and I never did. Other than that small issue, everything went fine this time.

  • Robert W.07-25-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    On time. Pleasant, competent staff.

  • Cristian D.07-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Sydney T.07-25-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Kesha S.07-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Great service in a timely manner . Brian was great making sure all my needs for the car were addressed

  • Omalay C.07-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    excellent service

  • April F.07-25-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Everyone was very nice & James was very helpful. The coffee machine was great too!

  • Tim P.07-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2020

    Ease of online appointment scheduling and very friendly staff. Service was very quick. In and out in 38 minutes. Unheard of. Thank you!