Average Score (742 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

742 Ratings

4.8 Average

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  • Amir A.07-14-2025

    TYPE:ServiceMODEL:Tiguan LimitedYEAR:2018

    Prompt and courteous response from Suad, he was efficient and polite, resolving our car issues quickly and professionally. It means a lot to have someone so helpful.

  • Dalila H.07-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Suad is the BEST service advisor

  • Sandra B.07-14-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Carlos R.07-14-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

  • John D.07-13-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    I am very disappointed that issues with my car can’t be looked at for minimum of 3 weeks due to lack of repair technicians. I can’t even schedule an appointment 3 weeks out and was told to check back in 3 weeks to see if new techs have been hired and then I can schedule an appointment to get AC fixed

  • Scott G.07-12-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2022

    The team at Mall Of Georgia VW do an amazing job walking me though what is need with myGTI

  • Maureen W.07-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Brian was so professional and pleasant, he knows his job.

  • Leslie H.07-11-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Brian was so helpful and made my experience very smooth.

  • William E.07-11-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Mark was very helpful in all areas. He was very patient and knowledgeable. We will definitely refer other family and friends!

  • Pierre B.07-11-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    When I came in for my appointment, checking in was flawless.