Average Score (742 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

742 Ratings

4.8 Average

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  • Mauree H.07-09-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2025

    overall experience

  • Guoxiu S.07-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Christopher G.07-07-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2024

    I was able to schedule a service appointment without waiting. When I got there they took my car right away and said it should take about an hour and a half. An hour and a half later it was done. Amazing!!

  • Andrew P.07-07-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    I gave this rating because my experience was excellent from the moment I arrived. I brought my car in on a tow truck, and the team evaluated it right away and placed me in the priority line. I truly appreciated the prompt attention and the sense of urgency they showed. Thank you for making a stressful situation much easier to handle.

  • Hans M.07-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Quentin is the best !

  • Darrell A.07-03-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    In and out in <2 hours. I was expecting for my car to be held a bit longer, but it was a nice surprise I didn’t have time to eat the lunch that I brought (based on past experiences). Forever for James C. for all of my service dept needs.

  • Tomeka J.07-02-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

    The staff was friendly and very helpful!

  • Nigel B.07-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    My wait time was well over 2 hours.

  • Lazondra W.07-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Mark W.07-01-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Good price, not a lot of haggling. Good inventory. Nice location.