Average Score (742 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

742 Ratings

4.8 Average

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  • Karen M.09-26-2025

    TYPE:ServiceMODEL:Golf SportWagenYEAR:2019

    Every time I go to Autonation VW I come away so impressed. This most recent time was just as nice. Everyone is so efficient, friendly and professional. My contact person was Suad Hajdarovic. He was a pleasure to deal with .

  • Bryson S.09-25-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Wynton was incredible! He is very knowledgeable of my Atlas and the VW brand as a whole. He, Grace (his manager but I believe I got her name wrong), and Christian put me in a position to satisfy my desired choice of car. Great conversations during the required waiting periods made me secure in choosing to invest in the VW community. They treated me like royalty - never treated like that before at any other dealership. They made sure I was in the car I desired to be in. Thank you all for taking care of me! Now, my son wants to ONLY ride in the new ride, haha. My family and I are truly fortunate to be part of the VW community!

  • Cassidy C.09-23-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Andy, Mark, and Sung were incredible. Made the whole process easy and efficient. They got us into the exact cars we wanted

  • Bethann P.09-23-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Andy, Mark, and Sung were so helpful and knowledgeable. They made our car shopping experience enjoyable and efficient. They got us into the exact cars we wanted.

  • Eileen T.09-23-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    My service contact person kept me in the loop periodically.

  • Kesha S.09-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Great service. Very effiecient

  • Kooi T.09-22-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Service advisor handle my concern professionally.

  • Samantha H.09-18-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Asmir was great and got my service done in one day and the price and quality of the service was great!

  • Sharon W.09-17-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    The Sales guys got us in and out 2 hours. AWSOME Job

  • Everod L.09-17-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    I had a wonderful experience with Suad. He was extremely hospitable and made sure I was comfortable while waiting—even lending me a phone charger, which was greatly appreciated. He took the time to explain the service clearly and kept me well informed throughout the process. His professionalism and thoughtful customer care truly stood out.