Average Score (742 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

742 Ratings

4.8 Average

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  • Khaliqdad S.07-01-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    My sales person Sami was great. From start to finish he was there answering my questions and went over everything.

  • Abella A.07-01-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Outstanding customer service!! The team at VW Mall of GA is one of a kind!! I have been a customer for the past 6 years and they are always a pleasure to deal with!!!! Check out my friend James & his crew!!! You won't be disappointed!!!!!

  • Patrick L.06-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Asmir is the best

  • Luis S.06-30-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Hi there, I wanted to share my recent experience with you. I've been a loyal customer at VW Mall of Georgia for my last few cars, always getting services done there. However, during my last visit for an oil service on my Taos, I was given a repair proposal totaling $1,200. What concerned me was that they suggested changing the cabin pollen filter, which I had actually replaced just a week before. This has really shaken my trust. How can they provide estimates for parts or services that aren't needed? Now I'm questioning if the repairs are genuinely necessary or just added to the bill.

  • Tiffany T.06-30-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Excellent customer service, kind and accommodating along with very knowledgeable. Exceeded my expectations.

  • Edward N.06-30-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Had great service from James.

  • Chris S.06-30-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

    They have always been courteous, timely, and professional.

  • Pamela W.06-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Brian was amazing AGAIN what a wonderful human being I spent a lot of money but he made me feel like it was totally worth every penny. Thank you Brian for being YOU

  • Mary L.06-28-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    I love my new Atlas SEV! The olive green is a great color. But most of all the ride is smooth. I'm still learning all the features. It has so much on it. The customer service, sales were the best! Thank you all at AutoNation Mall of Georgia.

  • Walter S.06-27-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Great job on my ATLAS👍