Average Score (742 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

742 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Andrew P.09-15-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Excellent service—everything went smoothly and the team was great!

  • Brad R.09-15-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Although I am thankful for the warranty work and the oil change, I brought my car in for a very specific problem and the technicians could not replicate it. Which I found hard to believe because the popping noise on the driver side front tire happened again before I even left the lot when I picked it up after hours. I have a hard time believing that multiple test drives were completed and no one recognized the issue.

  • Jacob H.09-15-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    The service was quick, and the price was reasonable, and Asmir was very helpful and responsive.

  • Louis R.09-15-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Steven D.09-15-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    My appointment was on time. They fixed my car, and they notified me on time. My car is running beautifully.

  • Joseph R.09-14-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    I loved how customers focused i this location was. I was welcomed before even walking through the door. Enamaro was very flexible helping me grab the car that best fit my family and at a price and rate I could afford.

  • Roger J.09-14-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    Done in a timely manner, service was great

  • Mary M.09-13-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    Liked the video showing work

  • Lawrence B.09-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Emily F.09-13-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    The team over at VW Mall of Georgia made the trade in process so easy! They helped me get exactly what I wanted.