Average Score (775 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

775 Ratings

4.8 Average

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  • Steve C.08-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Carlos A.08-13-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Rohan L.08-13-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

  • Jisoo K.08-13-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    They kindly explained the process.

  • Darline C.08-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    I had my car serviced in 2 hours or less. Wait time was great.

  • Thea H.08-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Wonderful service, great communication, knowledgeable staff

  • Alana F.08-11-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    Asmir helped us tremendously in finding the right balance of cost and efficiency in our car repairs. He also had phenomenal people skills which helped our experience go from good to great.

  • Yuan-ming Z.08-10-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Jackie C.08-09-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Professional, friendly, welcoming!

  • Sung Joon A.08-08-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Quentin, our service advisor was very kind and knowledgeable