Average Score (742 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

742 Ratings

4.8 Average

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  • Michael L.09-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Quentin went above and beyond to get my Tiguan fixed. He kept me up to date with what was going on until it was done.

  • Nuru R.09-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Paid Maintenance is very expensive. Plus I didn’t get car key batteries changed. The must have forgotten.

  • Ian C.09-12-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Daniel S.09-11-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Staff was very helpful and accommodating

  • Akinola A.09-11-2025

    TYPE:ServiceMODEL:PassatYEAR:2019

    It was a great experience, they fixed what needed to be fixed

  • Perry S.09-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    The service advisor, Suad Hajdarovic, was knowledgeable, helpful and sincerely cared about ensuring that the required repairs were done correctly and in a timely manner.

  • William H.09-09-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    James goes above and beyond even after hours.

  • Heather W.09-08-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Very communicative!

  • Kenneth H.09-08-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Ashley P.09-07-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Asmir was great! Super communicative and personable!