Average Score (742 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

742 Ratings

4.8 Average

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  • Betina S.01-29-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    This branch of VE is amazing. I have never received such great service at any other dealer! Quinton is so knowledgeable kind and awesome!!!!

  • Katherine R.01-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Suad was amazing and it’s because of him that I had such an amazing experience

  • Judy B.01-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Brian was very professional and assisted me with my car. He keep me inform of the status of my car.

  • Mark O.01-28-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

    Morgan was Amazing with assisting me from start to finish! Very confident and Professional.

  • Kelly C.01-27-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Our sales advisor, Emilie Craig was outstanding. She took time with us, explained everything extremely thoroughly and made us feel like we were her priority, even when she was quite busy. The dealer experience was excellent.

  • Darline C.01-27-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Suad was courteous and honest. He explained a plan that I purchased in detail. I was previously misled, but he took the time to educate me. He communicated with me while my car was being serviced. Hands off the best experience I have had at VW Auto Nation.

  • Kyunghyun P.01-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Elizabeth P.01-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Brandy J.01-25-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

  • Karina C.01-24-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

    I can’t express enough what a great experience I had when I decided to buy my Volkswagen electric car. I felt very comfortable working with the agent who assisted me, named Sami. His exceptional quality of service made the entire process wonderful.