Average Score (742 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

742 Ratings

4.8 Average

Models
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  • Mary S.01-10-2025

    TYPE:ServiceMODEL:Golf RYEAR:2023

    Customer Satisfaction Focused

  • Hubert M.01-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Christopher C.01-09-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    James was awesome! He kept me informed of what was going on with my vehicle. He was prompt with offering me a loaner when a delay was discovered.

  • Perry S.01-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    The service advisor, Suad Hajdarovic, is consistently excellent with communications and advice.

  • Laura B.01-08-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • Michelle G.01-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Danielle R.01-07-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    JP! He was absolutely outstanding. Buying a car can be stressful and sometimes overwhelming. A salesperson can make or break the experience. JP made us feel extremely comfortable. We never felt pressured by the things he was putting in front of us. Always gave his professional opinion and spoke to us so kindly. Would highly recommend anyone working with him just on how he handles things!

  • Nishita P.01-07-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Ellen T.01-04-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2021

  • Kathy I.01-04-2025

    TYPE:ServiceMODEL:PassatYEAR:2022

    Great