Average Score (742 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

742 Ratings

4.8 Average

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  • Amir A.01-03-2025

    TYPE:ServiceMODEL:Tiguan LimitedYEAR:2018

    I’m very satisfied with the service. Everything was on time. Suad was very helpful.

  • Naomi G.01-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Brett P.01-02-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    The patience of explaining things correctly was a great help

  • Tracy J.01-02-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • John H.01-02-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Jason S.01-02-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Na L.12-31-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    My customer experience has always been great at this location with the service agents there. They are very informative and great at explaining thing so that I can make an informed decision. Especially James Cumbie who has time over time got me in and out quickly with amazing service. The only improvement I can think of is better snacks at the location haha.

  • Michelle S.12-31-2024

    TYPE:ServiceMODEL:BeetleYEAR:2019

    James took excellent care of me and I am so pleased

  • Naisha L.12-31-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

  • Baoping L.12-31-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022