Average Score (742 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

742 Ratings

4.8 Average

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  • Stephanie J.12-11-2024

    TYPE:ServiceMODEL:JettaYEAR:2020

    Service overall was fantastic! Shout out to Quentin, James and Amos.

  • Lisa G.12-11-2024

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    Alexandra was helpful, laid-back and not pushy. Paperwork was done quickly. It was the fastest car buying experience I've ever had.

  • Todd P.12-11-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Arnold A.12-10-2024

    TYPE:ServiceMODEL:JettaYEAR:2024

    Hello, they gave me excellent service. Every time I take my car, they leave it running at 100%.

  • Shawn S.12-09-2024

    TYPE:ServiceMODEL:Golf RYEAR:2024

  • Corina M.12-08-2024

    TYPE:ServiceMODEL:JettaYEAR:2023

    Every time I get serviced at Volkswagenit's always a pleasant experience! They go above and beyond for their customers and I feel they are always completely honest with me!

  • Kassa T.12-06-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Very friendly CS.

  • Timothy H.12-06-2024

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

    Our salesman was great. Down to earth and not pushy in any way. Good service after the sale as well.

  • Werner F.12-05-2024

    TYPE:SalesMODEL:Golf RYEAR:2024

    Sami my sales associate was exceptional. He kept me engaged as was shopping around at various different dealers but not to pushy.

  • Nalat P.12-05-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

    I appreciate the video from the technician explaining what my car needed and what was going to be done. Mr. Champion, my service consultant, was friendly and listened to my concerns. He explained things in a way that I could easily understand. The price breakdown was also clear and he did his best to work with my budget.