Average Score (742 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

742 Ratings

4.8 Average

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  • America L.11-07-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Great service

  • Laura R.11-07-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Brian was extremely helpful and provided excellent customer service.

  • Valcia O.11-07-2024

    TYPE:ServiceMODEL:PassatYEAR:2018

  • Robert W.11-06-2024

    TYPE:SalesMODEL:JettaYEAR:2024

    Matt was terrific throughout the dales process.

  • Nonaral G.11-06-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    The team has always been great. Ran into a snag but it was handled.

  • Jordan M.11-06-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

  • Candis S.11-06-2024

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

  • Kesha S.11-05-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    I have not been able to speak with the person who is working my Buyback case. I was only told to email. This is really disheartening that I can only email the person dealing with my case and I have bought a vehicle that does not work properly.

  • Tiffany W.11-05-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

    The staff was amazing Helped me with getting my car serviced and understand my different options i had Always helpful, and professional Always a good experience

  • Brittany N.11-04-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

    Brian was great. He had my car washed which sincerely made my day. I was in and out of there quickly. It’s always peaceful when I come in to get my car serviced.