Average Score (742 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

742 Ratings

4.8 Average

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  • Gautam P.08-27-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Great experience with VW service. They went the extra mile and fixed my front bumper that had come off.

  • Nicholas Z.08-27-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

  • Sonja P.08-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Quentin and the young lady who was working with him on Saturday morning (8/23) were so courteous and helpful. They made me feel like a valued customer and I appreciated their kindness.

  • Tracy M.08-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Alan D.08-25-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    It was by far the second easiest car purchasing experience I’ve ever had.

  • Carolina T.08-25-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Naomi G.08-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Excellent customer service, great atmosphere, was kept informed on the progress

  • Troy L.08-22-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Brian did a great job providing me with updates and explanations of what the issues were with my car.

  • Karen P.08-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    See most recent review from me

  • Mark G.08-22-2025

    TYPE:SalesMODEL:AtlasYEAR:2025