Average Score (742 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

742 Ratings

4.8 Average

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  • Bhadresh V.11-01-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

  • Carole H.10-31-2024

    TYPE:SalesMODEL:JettaYEAR:2024

  • Kimberly F.10-31-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Excellent Experience. Matt made this experience absolutely Perfect!! The process was seamless and accommodations were made to get a loaner and have my car dropped off. This was above my expectations, and far exceeded any customer service experience I have had in the past. I would refer anyone/everyone to Matt and will absolutely only work with him again in the future when I am ready to get my next vehicle!

  • Javier C.10-31-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Maria M.10-30-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    Chris was great every step of the way

  • Bryan T.10-30-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    Ibro was amazing. The staff stayed late and got the deal done. We will be back to buy more from this dealership. Awesome experience.

  • Jeffrey W.10-30-2024

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Met and exceeded my expectations, at times, communication was slow.

  • Latoya B.10-30-2024

    TYPE:ServiceMODEL:PassatYEAR:2020

    Quniton is amazing and offers excellent customer service. He considers the needs of the customer and is patient and understanding. He is the reason why I continue to do business with this location and VW. Highly recommendable!! Thank you Quinton.

  • Harry K.10-30-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

    I presented a twenty five percent of coupon to the representative but found out when I got home.He took off only ten percent.

  • Ronald J.10-30-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Great staff easy to work with!