Average Score (775 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

775 Ratings

4.8 Average

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  • Pamela W.08-26-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Quentin my service writer was amazing. Greeted me remember me when I came back in to get the service he recommended and kept me updated during the whole process

  • Tammy G.08-25-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Although very professional and kind, being told my problem would only be resolved if VW would reimburse the dealership was quite the surprise and the worst way.

  • Darrell A.08-25-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

    James never ceases to maintain consistency, and is honestly the only reason I keep my VW (other than that everyone loves the color and its name is The Sauce). Overall, so long as James is there, I will be there.

  • Alan K.08-24-2024

    TYPE:ServiceMODEL:Jetta GLIYEAR:2024

    Morgan met me when I arrived and guided me through the process. (This was my initial service for my car) She was super friendly and helpful.

  • Francine R.08-23-2024

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024